What is the problem or challenge?

Incompatible personalities and different care opinions can create tension between care providers, care recipients, and informal caregivers. In some cases, care recipients and family caregivers expressed that these challenges influenced their overall perception of home care quality.

Why does this problem exist?

Care providers are expected to deliver a certain standard of care. However, the approach in delivery may vary between providers. Care recipients and family caregivers may prefer the approach of one care provider over another. Some care experiences may have felt disappointing because of incompatible personalities, language barriers, or difference in opinion on how care should be delivered.

What can I do about this problem?

Care Providers are expected to be courteous and prepared. Talking to your care providers or sharing tools like "Get To Know Me" can help express care needs and preferences.

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